Manage Your Policy with Ease

A proactive, consultative approach to managing your insurance portfolio

At Heritage Insurance, we prioritize proactive, personalized service. Use your carrier’s service center or app for quick tasks like billing and policy changes, allowing us to focus on advising and protecting you. Choose from the options below to get the help you need:

Service Center

For the fastest help with billing, policy changes, and claims, contact your carrier’s service center directly.

Travelers, Safeco and Progressive Clients:

More Info

Carrier App

Manage your policy on the go with your carrier’s app.
From payments to claims, your carrier’s app lets you handle most service requests quickly and easily.

Download Your App

Text Us for Help

If your carrier doesn’t offer a service center and you’ve tried the carrier app, text us for personalized assistance.
We’re here to help with any questions, policy changes, or claims.

Text Us

How to Get in Touch for More Complex Requests

For more detailed inquiries or if your situation requires a conversation, you can schedule a call with one of our licensed advisors. We’ll take the time to understand your needs and provide personalized service.

Schedule A Call

Carrier Service Center Info

Progressive

Safeco

Travelers

Download Your Carrier App

Travelers

Safeco

Progressive

Hagerty

Westbend

Foremost

Bristol West

How do I know if my carrier offers a service center?

What if I prefer to handle my requests directly with Heritage?

While we’re always here to help, you can often get faster and more efficient service by contacting your carrier’s service center. The service center is an extension of us and can quickly handle routine inquiries like billing, policy changes, and claims.
It’s also faster to use your carrier’s app for many services. However, if you still need help after trying those options, you can always text us for assistance, and for more complex issues, you can schedule a call with one of our advisors.

Can I use the carrier’s app for all service needs?

What happens if I text Heritage for help?

Can I file a claim through Heritage?

Why do I have to use a service center, app, or text for service?

At Heritage Insurance, we believe in a proactive approach to advising and protecting you. For simple policy changes, it’s faster and more efficient to use your carrier’s service center or app. These tools are designed to handle routine requests quickly, allowing us to focus on what really matters—ensuring that your coverage fits your needs.

By using the service center or app for routine tasks like billing inquiries, ID cards, or minor policy updates, you help us stay available for the proactive outreach we’re known for, like the 6-month and 10-month policy reviews. These key touchpoints allow us to dig deeper into your coverage, review any life changes, and ensure you’re fully protected.

We believe that taking a consultative, proactive approach is the best way to serve you and make sure your insurance evolves with your life.